Pause Request Form
We hope you come back soon!
We understand that life happens and some times you have to take a break, regroup and come back! As stated in your membership agreement, you have the option to put your automatically recurring monthly membership on hold for any reason. We understand things come up and we’d like to do what we can to help.
Membership hold requests must be submitted no less than 7 days before your next scheduled membership renewal date. Membership hold requests received later than 7 days cannot be processed until after your next scheduled renewal payment has been made. All membership payments are non-refundable. Membership hold requests are limited to two times per calendar year in 30-day increments for up to three consecutive 30-day periods (30, 60, or 90 days).
Upon expiration of the hold period that you select below, your account will automatically reactivate and regular membership payments will resume. If you choose to cancel your membership during the hold period, the standard 30-day notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it has been canceled, the membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).
Please note, request must be submitted 7 days prior to membership renewal date in order to prevent next billing payment draft.